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Privacy policy

Our privacy policy

Once you visit our website www.LegalDirekt.com or contact us, we receive information about you. In this privacy statement, we explain what we do with that information. We always handle your information with care and store it securely. If you have any questions or want to know what information information we hold about you, please contact us. We may amend this privacy statement If we deem it necessary. We therefore recommend that you regularly so that you are aware of these changes. This privacy statement was last amended on 1 August 2024.

Your privacy is important to us. We value the careful and secure handling of data of our clients, employees and visitors to our website. We do this in accordance with privacy laws and regulations, including the General Data Protection Regulation. Data Protection Regulation. In this privacy statement, we explain which personal data we process and for what purpose you can provide us with your personal data.

1. When do you apply this privacy statement?

This privacy statement applies to all personal data we process and to all domains related to us. It concerns the personal data of everyone who has ever had contact with us or visited our website, such as visitors, customers and business contacts. These personal data are all data that can be traced back to you as an individual, such as your name, telephone number, IP address, customer number or surfing behaviour. If you want to know more about personal data, please check the website of the Personal Data Authority.

2. Who uses my data?

LegalDirekt is responsible for the website www.LegalDirekt.com and therefore the responsible for the use of your personal data as described in this privacy statement.

3. From whom do we use data?

We process the personal data of Anyone who has contacted us or visited our website has visited. These include visitors, private customers, business customers and contacts of our partners.

4. How do we get your data?

We get the data directly from you as soon as you:
- Visit our website;
- fill in and submit your details via our website, e.g. via the contact form; and
- use our services.

It may happen that we process data about you that we have not obtained directly from you. Even then, we only process this data for a predetermined and justified purpose.

5. What data do we use from you?

We collect and process different types of personal data depending on your use of our services. Below is an overview of the categories of personal data we may collect:

  • Contact information: This includes information you provide us when you create an account or subscribe to newsletters. Examples include your name, e-mail address, postal address and telephone number.

  • Account details: When you create an account, we collect your username, password and other information you may add to your profile.

  • Demographics: We may collect demographic information such as your age, gender, and preferences.

  • Technical data: We automatically collect information when you visit our website. This includes your IP address, browser type, operating system, referral source, the length of your visit and pages visited.

  • Communication details: When you contact us via email, phone, social media or any other means of communication, we may retain those communications to better serve you.

  • Interaction details: We collect information about your interactions with our services, such as which products you view or place in your shopping cart.

6. What do we use your data for?

We use your personal data only for the purpose for which we are allowed to use it:

• Sending e-mails
• Conducting market research
• Performing services
• Informing about new services
• Inviting you to meetings

7. Where do we store your data and for how long do we keep it?

We will keep your personal data for as long as we are required to do so by law and for as long as necessary for the purpose for which we use your data. For example, as long as you are a customer with us, we will keep your data according to the legal retention period of seven years. After that we keep your data only for statistical purposes and to handle any complaints or legal matters. handling. If you would like to know more about how long we keep specific data about you, please contact us.

We process your data within the European Economic Area (EEA). This means that we also data within the EEA. If you have any questions about this, please feel free to contact us. Your personal data is secured both in writing and digitally according to the minimum legal requirements. In addition, your personal data are not kept longer than necessary, unless there is there is a legal obligation to keep these personal data longer.

When your personal data is no longer needed, it will be destroyed.

8. How secure is your data with us?

We have taken great care to secure your data both organisationally and technically as best as possible secure as possible. We have secured our systems and various means of communication to ensure that your data does not end up in the hands of others. So your data is safe with us. We also ensure that your data is only used by people who have Who have given us permission to do so. If you have any questions about the specific security, please contact us.

9. What can you ask of us?

Because we use personal data about you, you have several rights. We list these rights below.

• Right to information: we must explain to you in an understandable and clear way what we do with your data and what control you have over it. In this privacy privacy statement explain in detail what data we collect from you and how we handle your data.

• Right of access: you may always ask us to see the data we hold on you.

• Right to correct: You may ask us to correct your data if it is incorrect or incomplete.

• Right to object: you may object to the processing of your data if you disagree with the way we handle your personal data. This right applies to the data we use for direct marketing. For example, you can indicate to us that you no longer wish to receive mail from us. This also applies to personalised recommendations on our website.

• Right to data portability: if you are a customer of ours or have given your consent for the use of your data, you may ask us to send you the digital data we of you. This will allow you to transfer that data to another organisation if you wish.

• Right to restriction: you may ask us to restrict the use of your data. This means that in certain cases we may keep data only but not use it.

• Right to be forgotten: you may ask us to delete any data we hold about you deleted. We will then delete all data traceable to you. In some cases, we cannot or may not delete your data yet. For instance data for the tax authorities for 7 years.

• Right to complain: you may make a complaint about the way we handle your data. If you have a complaint, we will be happy to resolve it for you. Please contact contact info@legaldirekt.nl . You may also lodge your complaint with the Dutch Data Protection Authority. Authority. Of course we hope that it does not come to that, but in extreme cases you can also go to court. take your complaint to court. In that case, the court in Midden-Nederland is competent to handle your complaint.

10. How do I submit an application or complaint?

Send your enquiry or complaint to LegalDirekt at info@legaldirekt.nl. We will process your request or complaint within 30 days. If there are several applications or complaints or if your application or complaint is complex in nature, this may take longer. In that case, we will request information from you to make sure that you are the right person to whom the personal data belong.

11. What rules apply to this privacy notice?

Our privacy statement must comply with several conditions. You will find these conditions in particular notably in the General Data Protection Regulation. In addition, the general rules that according to Dutch law apply to our privacy statement.

12. What cookies do we use?

You can specify which of your data we may use. If you have given us permission to personalise your profile based on your browsing and search behaviour, we can tailor our our website specifically for you to make it easier and more personalised to use. We do this with the help of cookies. A cookie is a small text file that is placed on your hardware when you visit our website is placed on your hardware.

13. What do we do with data of minors?

We do not specifically target minors with our website. This means that if you are under under 18, you need permission from a parent or guardian to use our website. If you are a minor when you visit our website or webshop, we assume that you obtained this permission before your visit.

LegalDirekt respects the privacy of its customers, in particular their rights in relation to the automated processing of personal data. Because of full transparency, we have therefore formulated and implemented a policy regarding these processing operations themselves, their purpose thereof as well as the possibilities for data subjects to exercise their rights in the best possible exercise their rights.

For any additional information on the protection of personal data, please visit the website of the Personal Data Authority: www.autoriteitpersoonsgegevens.nl.

The privacy policy made available to you is the only version that applies until a new version replaces the current version.

14. Applicable law

These terms and conditions are governed by Dutch law. The court of Midden-Nederland has exclusive exclusively competent in the event of any disputes regarding these terms and conditions, unless a statutory exception applies. a statutory exception applies.

I visit the website
As a visitor to our website, we do not initially know you by name. When you us a question via a form, for example, we do process your personal data. Your IP address are treated as personal data.

Communications
If you contact us, for example via email, social media or by phone, we may ask for your contact details. We do this to deal with your question or complaint and to possibly contact you later later with additional information. Your details can only be accessed by those within the organisation dealing with the handling of your question or complaint.

About this privacy policy
We may amend this privacy statement, for example if we start processing more or different personal data about you, or when we are obliged to do so under privacy laws and regulations. We advise you to take note of changes regularly. Previous versions of the privacy statement can always be requested.

Do you have a question or request?
Have a question about the security of your personal data or want to make a request? Please contact then contact us via e-mail: info@legaldirekt.nl or by calling 030 207 2887. For complaints, please contact our Data Protection Officer directly.

This privacy notice is effective from 1 September 2022.

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